Privacy policy

Effective: February 5th, 2016.

Definitions used in this Privacy policy

Personal data”means information that relates to you that can be used to identify you.
"Teva" means Teva Pharmaceuticals Europe B.V.
"Site" means www.ms-forum.org.

Teva may also be referred to in this Privacy policy collectively as “we”, “us” and “our”.

Teva and your privacy

Teva respects the privacy of visitors to our Site and we are committed to the protection of their personal data.

Scope of this Privacy policy

This Privacy policy applies to information we collect through the Site.

We link to other websites over which we have no control. Teva is not responsible for the Privacy policies or practices of other websites. We also link to other websites operated by Teva or Teva’s affiliated companies which operate under separate Privacy policies. You may wish to review the Privacy policies of those sites so you can understand how they collect, use and share your information.

Information we collect

We may collect personal data about you when you use our Site. The personal data we collect on our Site, depending on the services you use, are:

  • name;
  • email address;
  • country of residence;
  • professional title;
  • professional specialty;
  • professional address;
  • IP address;
  • device ID.

In many cases, you will provide this information yourself by submitting information on the Site.

In addition, Teva may automatically collect information about the website that you came from or are going to. Teva also collects information on the parts of the Site you visit, the type of browser you use and the times you access the Site. However, this information is aggregated and is not used to identify you. 

How we use and share your information

We process the personal data we collect to allow us to:

  • analyse the use of our Site;
  • provide your requested communications, products or services;
  • meet legal, regulatory and compliance requirements;
  • investigate any complaints about the Site;
  • administer the Site and provide customer services.

Teva has employed the services of Ismar Healthcare NV-SA to help us with hosting, maintenance, content development and communications. In some cases, Ismar Healthcare NV-SA may receive your information. However, Teva will, at all times, control and be responsible for the use of your information.

We may use aggregated information so we can administer and improve the Site, analyse trends and gather broad demographic information.  Teva may pass this information to third parties.

In the event that you send us any information about an adverse event for a medicinal product Teva will contact the user for further documentation of the AE to fulfill the legal obligations of a pharmaceutical company and will forward these reports to competent authorities.

Cookies and related tracking technologies

Use of Cookies on the Site

Teva uses cookies to collect information about you and store your online preferences. Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the website when you return to it: this is useful because it allows the website to recognise your device.  To find out more about cookies please visit www.allaboutcookies.org.

Teva uses the following categories of cookies on the Site:

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details) cannot be provided.

Category 2: Performance Cookies

These cookies collect information on how people use the Site. For example, Teva uses Google Analytics and Segment to help us understand how customers arrive at the Site, browse or use the Site and highlight areas where we can improve areas such as navigation, user experience and marketing and educational campaigns. All information these cookies collect is only used to improve how the Site works.

Category 3: Functionality Cookies

These cookies remember choices you make (such as language choices). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Site more tailored. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is also available at www.allaboutcookies.org. Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the Site.

How we store your information and your rights

We retain all the information we gather about you until you ask us to change or remove your personal data or for as long as is permitted by applicable law.

You may review, correct, update or change your personal data at any time by contacting us at support@ms-forum.org. Your right to such access or correcting may be limited by applicable law.

If you opted to receive newsletters, commercial emails or other communications from Teva, our affiliates or third parties at the time you registered on the Site but subsequently change your mind, you may opt-out by contacting us at support@ms-forum.org.

Security

Teva takes measures to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. Data is transferred securely using SSL encryption and stored on secure servers. Additionally, we take further information security measures including access controls, stringent physical security and robust information collection, storage & processing practices. However, the Internet is an open system and Teva cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.

International transfers

Teva operates internationally and may transfer some of your information to countries outside your own country and outside the European Economic Area. Some of these countries may not have equivalent data protection legislation. By submitting your information to this Site, you consent to such transfers taking place. Teva uses reasonable endeavours to ensure that your information will remain adequately protected where it is transferred across national boundaries.

Changes to this Privacy policy

If our Privacy policy changes in any way, Teva will place an updated version of the policy on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how Teva uses it and under what circumstances, if any, we will share it with other parties.

Contact Information

If you have any questions about this policy or your personal information, please contact us by email at support@ms-forum.org.